What drives me nuts is when I'm at a parts counter buying several hundred (or more) dollars worth of parts and the phone rings.
The parts man then interrupts my transaction and spends 15 minutes talking to a customer about a ten dollar part, which the customer ends up not buying.
Then, too, there was the time I was working on an I/O drive unit on a boat. A bearing had seized and spun in the housing. Part of the number stamped on the bearing was obliterated. Rather than take time to order it through channels I went to a popular place that specialized in bearings. I handed the bearing to a dumpy little guy with a dead cigar in his mouth behind the counter. He took one look, and said, "It would be a g-- d--- waste of time to even try to find one", handed it back to me, and turned to another customer.
I walked out, went to a different bearing place, and handed the bearing to a gentleman behind the counter. Without saying a word, he pulled a caliper out of his shirt pocket, took a couple of measurements, reached on a shelf and handed me a new bearing.
Let's just say I had an "interesting" conversation with the manager of the first place.
I went to the first place on occasion after that, and never saw that dumpy little guy with the cigar again. I'm assuming they fired him.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
... [Read Article]
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