Why unload on the parts girl? She never promised you "rush" delivery, the manager did. Simply, and courteously, tell the parts girl you want to talk to the manager. Then you go over the details with the manager.
The manager might not have followed thru properly, but I am sure your choice of words with the girl have improved their feelings on how to help you in the future!
By telling us about this I am absolutely certain it will make everything better. LA in WI
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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