Posted by Mike M on December 02, 2015 at 07:34:59 from (24.140.3.210):
In Reply to: Dealer Service Lowdow posted by Sprint 6 on December 02, 2015 at 05:32:09:
I think many dealers do like the one I worked at. They hire minimum wage with little experience to do the oil changes. The flat rate and more experienced techs do not usually do an oil change because like you stated it does not pay enough.
I never liked the flat rate system. I always said flat rate = cut rate. Many times corners are cut to meet or beat the system.
Sometimes it goes the other way and the techs make out better if the job goes good. Like the time I remember a body tech was whining and crying about how little on this certain job they wanted to pay to remove a dent on a GM truck door. I watched him as he started the repair. Had to pull off the body side molding first. Well pulling on that molding pretty much got the dent popped back out ! LOL. He spent more time whining than it did to pull the dent !
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