Posted by robert major on December 02, 2015 at 07:51:22 from (216.81.16.52):
In Reply to: Dealer Service Lowdow posted by Sprint 6 on December 02, 2015 at 05:32:09:
Hi The sad thing is it's not only car and truck dealerships that are like this, The ag and construction world shops from the big brands are getting just as bad. Mom and pop family businesses that respect customers are being shut down, and the big guys are getting more greedy due to lower sales and service. I'm guessing warranty doesn't pay bills!. Some will bill the $10 an hour wash boy out for full mechanics hour rate to. That helps the bottom line profit no end when he makes them 110, profit an hour with jd rate at $120 round here. For anybody thats never worked in a dealership or doesn't know how they work It would be a real eye opener the lies and deception that goes on behind the scenes. I left 2 dealer shops because of it. I'm now self employed like a few more round here. My customers say they may not like a total blunt answer about the health of there machine, or the fact maintenance is cheap when $12 of oil would of saved $6000 in repairs. But they know if I tell them it's not worth fixing, or I do fix it it is done right the first time. Regards Robert
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