....and the REAL mechanic/tech realizes he has to ask all the pertinent questions of the owner and then proceeds to diagnose it first time and for half price, whereas the "paper on the wall" guys figure they already know it all and "the owner doesn't know what he's talking about anyway" and they need to pay for that "paper on the wall" somehow. One in five engineers in the factory where I worked ever came down to have dialog with the people who had to deal with their "dream". That "one" engineer was also captain of the debate team in HS and had a degree in human resources...imagine that. Without "people skills" a degree is worthless.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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