>Good luck getting a service manager to spell out what they have done. Most service managers employed at dealers now only know where the key and gas go. That bulletin is not going to be performed to the letter at a dealer because GM is basically having the tech do an engineering investigation that is way above their pay grade. To do that bulletin would require spending at least a full day dedicated to one vehicle, but the tech will be lucky to recoup 2 hours pay for all the time wasted.
That may well be true, but does he want to get his truck fixed or just let the dealer throw parts at it until he gives up and goes away? GM says this is what you have to do to fix the problem, and it's not the customer's fault if the dealer isn't willing to do it. If it takes a Lemon Law claim to get his truck fixed, well that's what it takes.
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Today's Featured Article - Listening to Your Tractor - by Curtis Von Fange. Years ago there was a TV show about a talking car. Unless you are from another planet, physically or otherwise, I don’t think our internal combustion buddies will talk and tell us their problems. But, on the other hand, there is a secret language that our mechanical companions readily do speak. It is an interesting form of communication that involves all the senses of the listener. In this series we are going to investigate and learn the basic rudimentary skills of understanding this lingo.
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