Anybody in that business KNOWS that the REAL money in a dealership is in the SALES department. That is what pays for the fancy remodeling that seems to happen all too often. The service department has always been a "necessary evil" part of a dealership. And, in EVERY dealership that I have been in, the high earners are also the biggest crooks. They pencil whip every repair order, oversell customers, and in general pad the bill. They get away with it because the dealer and his crew are happy just to count the money. I am not saying that EVERY dealership is loaded with dishonest technicians, but there is a disproportionate number of them that do have dishonest people working for them. A technician making $100k at $25 per flat rate hour is turning an average of 80 hours or more EVERY WEEK. That is an incredibly high average to keep going for a whole year - which is what it takes to turn that many hours. That means that for every hour on the floor, he is turning 2 flat rate hours. He sure isn't doing that out of the warranty book. Been there, done that. A GOOD mechanic doing a proper job and performing every operation that he is getting paid for will generally come out around even with a warranty book. Most dealerships will have a mix of warranty and cash work that is usually heavier on the warranty side.
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Today's Featured Article - Hydraulics - Cylinder Anatomy - by Curtis von Fange. Let’s make one more addition to our series on hydraulics. I’ve noticed a few questions in the comment section that could pertain to hydraulic cylinders so I thought we could take a short look at this real workhorse of the circuit. Cylinders are the reason for the hydraulic circuit. They take the fluid power delivered from the pump and magically change it into mechanical power. There are many types of cylinders that one might run across on a farm scenario. Each one could take a chapter in
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