Re: Brand New Cub Cadet Lawn Tractor (3205) - REALLY BAD SERVICE
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Posted by Guido on November 05, 1998 at 19:30:22:
In Reply to: Brand New Cub Cadet Lawn Tractor (3205) - REALLY BAD SERVICE posted by Jay Sharman on November 03, 1998 at 16:57:02:
As a professional credit and collection manager for almost 20 years, I have to agree with the others. I would act immediately, starting with a personal visit to the dealer. This will allow you to determine the state of their business and personally put pressure on them. I would ask for a full refund of the parts still outstanding. If this is not sucessful, look around to see what there is of equal value that you may be able to get in exchange. We had a Duetz - Allis dealer that took almost $1,000,000 from customers and had sold the same tractors to as many as three different people. He would find a reason to get them back to the dealership when the floor financiang man came by until the whole thing just overwhelmed him. Good luck!!
: I have a Cub Cadet 3205 that I bought just 2 1/2 months ago and I
: need help. I got it from a dealer in Perry, New York and can not get any
: service on it. Not to mention I have only recieved half of the package
: that I bought. I bought the Cub Cadet 3205 with a 48" mower deck on it.
: My problem is that it needs a tune up already, I have got no brakes,
: the PTO takes about 3 minutes to engage and I need to do a oil change
: and can not do so without the piece that you insert into the engine to
: drain the oil without making a mess. The other problem is that I also
: bought at the same time the 4 suitcase weights and bracket, wheel
: chains, 54" plow blade and the hydraulic angle attachment. I bought all
: of this at the same time that I bought the tractor in the begining of
: August 1998 and I still do not have any of these attachments. I guess
: my guestion to you is what should I do and can you give me a phone
: number for the manufactor to call. As a business owner I am quite upset
: to think that a buisness would take almost $8000.00 from someone and
: give them such poor service. I have contacted the dealership several
: time over the past month and I don't even get a call back. I have to
: keep calling them. :
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