Re: Junk, or the next generation?

Posted by G-MAN on February 18, 2004 at 10:47:44 from (67.52.48.10):

In Reply to: Junk, or the next generation? posted by Scott on February 18, 2004 at 08:33:33:

You do see more of these short-line dealers popping up, and it begs a very important question. What sort of parts and service are you going to get? As a Deere tech, I KNOW how hard it's getting for even well-established Big 3 dealers to find and keep good parts and service people. I can't imagine how hard it is for some new short-liner to get and keep decent people. Not to mention that I don't know what kind of factory training and support they're going to get. The Big 3 have well established training networks and support and it's still a problem getting everybody trained in what they need to know. I think a lot of those small short-line dealers will be staffed by regular Joes off the street and whatever shadetree mechanics or Jiffy-Lube rejects they can find. The quality of parts and service support makes or breaks a dealer. I'll be surprised if half of them are still in business in ten years, while there are Big 3 dealers that have been around for generations. My two cents and something to ponder.

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