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Re: Interstate battery warning
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Posted by JT on August 05, 2004 at 16:31:27 from (68.75.10.111):
In Reply to: Interstate battery warning posted by John (MO) on August 05, 2004 at 14:14:20:
The dealer must have misunderstood how to figure the pro-rated cost. What they do is take the amount of time left in your warranty, in your case 15 months take the list price of the battery, devide by 36months, take that times the 15 months of unused warranty and That is the amount he should have credited you toward the purchase of a new battery, that is what Interstate should credit him when they take the defective battery back, what the dealer sells you the replacement for is his bussiness , not Interstates. I sell Interstate and another brand of battery, 100 plus per year, have had maybe 1 failure per year. Batteries usually do not fail, unless their is an underlying reason. dropped, jarred, etc, something to break the plates inide, or lack of keeping battery fully charged all the time, then they will sulfate and short out. Sounds as though you need to have this dealer explain to you how he arrived at a fiqure that would make it higher than a new battery. I have never had Interstate do that to me, they support whatever decision I make to support their warranty and product.
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