Re: O/T Now, I'm The One Who Is Mad!

Posted by kyhayman on September 21, 2004 at 19:24:41 from (68.71.38.234):

In Reply to: O/T Now, I'm The One Who Is Mad! posted by Allan in NE on September 21, 2004 at 13:50:19:

It would be nice to find a 'service advisor' who if brains were dynamite he'd have enough to blow his nose. I get P.O.ed every time I have to dela with the ones here.

2 yrs ago the advisor at the local Ford/Dodge delar gave me the song and dance on my truck '01 Ram 2500. $1600 to put a grease seal in the front axle and, I love this $800 to replace 1 freeze plug in the head. $1 for the plug and $799 labor. I made the argument that a freeze plug should be covered under the 100,000 engine warranty. Wrong, but if I take the head off to change the 'non warranty' freeze plug I void the warranty on the rest of the engine. Of course it is the one next to the firewall. Long story short, local mechanic was able to drill and tap a pipe plug in with an angle drill. He also made a tool to put the seal in without dissassembly of the front axle. Cost me $350 out the door and $13.50x3 for the seals (he had to try twice to get the seal to hold).

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