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O/T Now, I'm The One Who Is Mad!
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Posted by Allan in NE on September 21, 2004 at 13:50:19 from (148.78.243.26):
@#$*&!#!! Took the Yukon in because of an antifreeze leak last Wednesday. They call back in about 40 minutes and tell me it needs a water pump. Yeah right, okay,
whatever. Pick up the truck last Thursday, pay the $137 (deductible plus a new fan belt) and bring 'er home. Two days later, I notice the antifreeze leak is far worse now than it was before it took it in. OKay, fine. Take the thing back in this morning and tell 'em to make another run at it and see if maybe they can get it right this time. Feller calls 30 minutes ago and says that the intake gaskets are leaking (Oh, that's a big surprise!) and that it must have just started since the last repair; further I'll have to cough up another $100 deductible. I explain to the young gentleman that he is suckin' wind and that I'm not paying another deductible charge. Now, he says that he'll have to talk to his boss. Well, okay, go talk to your boss, I don't give a fig. He calls back. Says that really, due to the way that the contract is written, legally I am obligated to pay a total of $200 deductible since I had
two separate defective parts. Hmmmmmmm Yeah, right. But, he continues, that since the dealership was customer oriented, that they would eat the $100 in question. Fine. Fix the damned thing. Been thinking about this for the past few minutes and I'm getting' madder and madder by the minute. How damned dumb do they think I am anyway? This
outfit has insulted my meager, room temperature intellect. Me thinks the thing is going down the road to Ford. At least, they do not treat their customers this way. Rant over, Allan
Follow Ups:
- Re: O/T Now, I'm The One Who Is Mad! Scott TN 09:20:27 09/22/04
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- Re: O/T Now, I'm The One Who Is Mad! Redmud 08:36:43 09/22/04
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- Re: O/T Now, I'm The One Who Is Mad! JT 06:57:54 09/22/04
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- Re: O/T Now, I'm The One Who Is Mad! Leland 06:00:17 09/22/04
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- Re: O/T Now, I'm The One Who Is Mad! Alexander 19:42:29 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! kyhayman 19:24:41 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! RB/CT 19:20:47 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! John in IN 18:56:37 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! Mark - IN. 18:26:27 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! Bus Driver 16:36:19 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! paul 16:03:47 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! steveii 15:43:03 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! rustyfarmall 15:39:09 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! Old Ford Mechanic 15:10:09 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! Can't even use my own nam 14:58:04 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! Indydirtfarmer 14:39:29 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! Leland 14:14:53 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! TheRealRon 14:13:48 09/21/04
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- Re: O/T Now, I'm The One Who Is Mad! G-MAN 13:53:59 09/21/04
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