Tractor Talk Discussion Board |
Re: Parts Person- What qualities do you like or di
[ Expand ] [ View Replies ] [ Add a Reply ] [ Return to Forum ]
Posted by Fawteen on March 04, 2006 at 13:17:31 from (216.195.162.162):
In Reply to: Parts Person- What qualities do you like or dislik posted by BOHICA on March 04, 2006 at 11:33:27:
1. Somebody below made the point of "knowing your customers". A small thing, but well appreciated. I frequent two places, a fairly big NAPA and a smaller independent Parts Plus franchise. Countermen in both places know my name, despite the fact that I only drop in maybe a half dozen times a year. Makes me feel like they want my business. 2. Be willing to work at finding the right part. Some of the "big name" places like VIP and AutoZombie hire Zitface the Pinhead as counterboy, and if it's not listed on the first screen the computer pops up, you get "we don't stock it" and he walks off. Nearly as fast as I walk out... The local NAPA has sent me to Parts Plus (and vice versa) if they didn't stock it or were out, and both have made numerous phone calls looking for an oddball part for me. 3. The point about knowing how to ask questions until the customer is right is a good one too. I'm at least somewhat aware of the depth of my ignorance, and have no problem saying "I don't know for sure what I need, or what it's called, but..." Not everyone is as humble (and good looking) as I am.
Replies:
Home
| Forums
Today's Featured Article -
A Cautionary Tale - by Ian Minshull. In the early 1950s my father bought an Allis Chalmers B and I used it for all the row crop work with the mangolds and potatoes, rolling and the haymaking on our farm. The farm and the Allis were sold and I have spent a lifetime working on farms throughout the country. I promised myself that one day I would own an Allis. That time event
... [Read Article]
Latest Ad:
1964 I-H 140 tractor with cultivators and sidedresser. Starts and runs good. Asking 2650. CALL RON AT 502-319-1952
[More Ads]
Copyright © 1997-2025 Yesterday's Tractor Co. All Rights Reserved. Reproduction of any part of this website, including design and content, without written permission is strictly prohibited. Trade Marks and Trade Names contained and used in this Website are those of others, and are used in this Website in a descriptive sense to refer to the products of others. Use of this Web site constitutes acceptance of our User Agreement and Privacy Policy TRADEMARK DISCLAIMER: Tradenames and Trademarks referred to within Yesterday's Tractor Co. products and within the Yesterday's Tractor Co. websites are the property of their respective trademark holders. None of these trademark holders are affiliated with Yesterday's Tractor Co., our products, or our website nor are we sponsored by them. John Deere and its logos are the registered trademarks of the John Deere Corporation. Agco, Agco Allis, White, Massey Ferguson and their logos are the registered trademarks of AGCO Corporation. Case, Case-IH, Farmall, International Harvester, New Holland and their logos are registered trademarks of CNH Global N.V. Yesterday's Tractors - Antique Tractor HeadquartersWebsite Accessibility Policy |
|