Tractor auction co. screw-up

Posted by Dug G. on August 18, 2006 at 22:04:47 from (24.165.98.103):

I recently checked my credit card statement on line, and noticed there was a charge from a very well known antique tractor auction company. I left an absentee bid with them a week before an auction on scheduled for July 28. Apparently I won one of the items which sold on July 28). The problem is that they never notifed me that I won anything. I watched the item sell over the internet, and the site said it sold on site. I assumed that I didn"t win, especially when another item I bid on (@ max. of $400) sold for $200 and was later listed as sold on there site for $800. I noticed they charged me for $420 for a nother item at my max bid on Aug. 7 and sent them an e-mail. No reply. Called twice, put on hold the first time for 10+ minutes, second time left message and said they would call back and didn"t. Left three e-mails; and didn"t get any actual answer until I disputed item with C.C. company. I received a e-mail explaining charges on Aug 14. They then let me know what I was charged for another parts tractor. My major problem is that I have since purchased the parts I needed (fuel tank and seat) since then, and was also in the same state the tractor was in the weekend following the auction. I know longer have any need for the parts tractor since I already have the parts I need. My question is what would you do? I asked if they would take $200 off since I already paid that much for parts/shipping for the items that I needed from other sources. I"ll also have to spend at least another $100 in gas to pick up this tractor that I didn't kmow I had won until the credit card company disputed. Am I just being unreasonable? I could have picked up this same tractor the weekend after if I had known and was in the area. Thanks for your opinions and suggestions.

Dug

Replies:

• Re: Tractor auction co. screw-up noncompos 08:51:43 08/19/06 (0)
• Re: Tractor auction co. screw-up Slowtalker 05:32:29 08/19/06 (0)
• Re: Tractor auction co. screw-up Don-Wi 22:33:28 08/18/06 (1)
  • Re: Tractor auction co. screw-up Rustyjk14 11:07:05 08/20/06 (0)

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