Posted by Dave from MN on February 14, 2008 at 10:58:46 from (96.24.89.145):
They refuse to negotiate on the price or even match Amerigas's price of $2.24 a gallon. For them to come out and pump out the unrequested gas (105 gallons) they will charge me $87, not gonna do that. It is too bad they wont let you talk to a higher up person and make the ofice girls take the rath of unhappy custumers. She verified I am NOT on the Keep Full list. I am one that burn me once, shame on you, burn me twice shame on me, so I am going to 100% wood heat until I can get my OWN tank bought and delivered, and I will have Ferrelgas come and pick up their tank and their gas that I am not paying for. I am sure they figure I use to little to bother making me happy. Oh well, Amerigas will get to benifit from my increase in use as I will have corn to dry next fall and will have a shop to heat. Amazing that they can charge close to $1 more than others have a $5.99 per delivery hazmat fee, and treat a customer of 12 years in a manor that makes me cut ties and switch. I feel for the ladies that have to deal with these calls everyday.
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