A few years back I had my '88 Chevy Astro in to the Chevy dealer (a respected, long established, but thrifty dealer) to have a problem repaired with the windshield wiper/computer. Well, as the tech set about to repair my wiper problem he also removed all four wheels. It wasn't too long, and the service writer came to me with quite a lengthy list of concerns. The tech had discovered, in addition to the repairs I had brought it in for, my van needed rear axle seals, rear brakes, tires, and a serpentine belt, as well as some rather extensive exhaust work. Of course, if I'd simply nod my head they'd get right at making all those critical repairs. I clearly let them know I was quite aware of the condition of all the items they were concerned about and to simply repair the wipers as I had asked them to do in the first place. I said I wasn't just born yesterday and was quite capable of taking care of that list myself.
NAPA isn't the only rip-off joint in town and they'll also try sellin' their wares to a man if they're desperate enough.
I go back there when necessary, but I'm not about to be sold.
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