A few years back, i bought a wrecked '97 Ford Ranger, from a private owner. I needed several new parts to fix it, so i went to our local large, Ford Dealer. As soon as i walked up to the parts counter, the guy there asked me how he could help me. I told him what was, and right away i got an interested person to help me get the parts i needed! And, every time i went there, if even to ask for information, they helped me. Even printed out the info sheets and a copy of pertinent pages i need, since the original owners manual didn't come with the truck. And, even when i walk thru the showroom, and stop to ogle the new cars that i cannot afford, i am treated with respect, and friendliness. That Dealer has been in business for many years. I worked for them, way back in 1948-51, but all of those folks are long gone. But, when i went to local Dodge Dealer, to buy a Dodge oil filter for my 1978 Dodge Motor-home, i was told by the smarmy young a-=h that he didn't have time to go look for it--go to an auto parts store. And then, his boss walked in. He saw me looking perplexed, asked what was, i told him, and he told the goof where to find the filter, and also told him he had 3 minutes to go get it, or else! He got it! Yes, i know that the young fools amongst us probably couldn't pour water out of a boot, if the directions were printed on the heel, but they have to be firmly shown the error of their ways, or the whole country will go down the tubes! EOR
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