Posted by Casey in Ky on March 25, 2015 at 06:15:32 from (144.160.5.104):
I am at a complete loss for today's business models. Manufactures make things disposable so we'll have to buy more. OK, I get the logic behind that.
And here's the example. Wife drives a 2007 Jeep Grand Cherokee. It's got about 95k miles on it and so far, besides a couple of warranty repairs, it's been a pretty decent vehicle. Well, the taillight assemblies have to be removed to change any of the rear bulbs. I've removed both sides probably a couple of times by now, and of course they are attached by a disposable plastic rivet(instead of a screw/bolt the pretty much last till you lose it). When I replaced them the last I noticed they were loose, but they still held. I told myself I'd get replacements a little later and replace them. Well, I had actually forgot about them and the wife went a car wash the other day. Drivers side tail light Assembly literally fell off when the brushes ran over it. No damage. Car wash was like oops...here's some scotch tape till you get home.
Wife calls me and explains what happens and I tell no big deal, I get the replacement rivets and fix it in about 5 minutes when I get home from work. I call 3 parts store, 2 only have generic plastic rivet combo pacts, and one just laughed at me we don't carry any of those. So I stop by the Jeep Dealership figuring OK, I'll just pay the dealer price on these stupid things and go on. Nope, we'll have to order those, we don't keep them in stock.
So you mean to tell me, that you don't stock a part that the manufacturer has made disposable so that I'd have to come in and buy more them?!? And its not like its an obscure part...every 2005-2010 Grand Cherokee(and I'm sure they were used in other models as well, but I know these were all the same) has to have these things?
So it now has the generic ones in, they're as loose as the old factory ones, and some duct tape along the inside edge. Just makes no sense to me...
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