I think that your problem is the "rack" that the rod is connected to. When you turn the key, it should push the rod down to move the switch to the start position. The lock cylinder should pull the rod back to the off position when you turn the lock cylinder back to the off position. If it does not, the rack is broken.
The fact that the lock cylinder pushes down proves that the rod is OK.
As to whether you should attempt the job yourself, you don't need to let a steering wheel puller be an issue. You can get one that will do the job at Harbor Freight for not much money.
A determining factor would be if you have a tilt column or a fixed column. The tilt columns are a bit more complicated than a fixed column.
If the other truck is identical, it may be a bit easier to switch the column, but there are other issues with that operation.
Given the high labor rates in shops today, the more you can do yourself, the better off you will be.
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