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Re: What would you do if you REALLY had problems?


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Posted by RodInNS on December 26, 2009 at 18:32:23 from (216.118.158.123):

In Reply to: Re: What would you do if you REALLY had problems? posted by 135 Fan on December 26, 2009 at 17:44:39:

Well... if there's a dipwit out there who's going to take ANY 20+ year old tractor with whatever kind of powershift it had before PS was modulated, then yeah, he's going to get splattered on the windsheild.
Much to the consternation of the safety police I learned that at roughly 10 years of age in a Ford 7710. Drop Dual Power in high on black top, say hello to Mr. Windsheild. You'll only do it once. So far it's survived it untouched at 7500 hours so I'm not too worried about it.
And you know what? If it did blow up the first time, my dealer of the day would have been so embarrased that he'd cover it from his own pocket if Ford wouldn't. He fixed worse for rougher use when I worked for him off and on and I did some of the work....
A good relationship with your dealer is worth far more than a bit of bitching about a couple of books two days before christmas, especially when you'll get the books anyway.
Believe me, in the small amount of time I spent around that shop, I saw a few just such customers come through the door. He knew from the start that nothing he did would ever make them happy, so he probably didn't go out of his way to try. Others... he went the extra mile for, including us.
I can also recall the same kind of treatment from Atlantic Tractors. A 10K transmission rebuild in a 10 year old D4 at 2500 hours was covered at 50% by Atlantic Cat for nothing more than shame's sake because they knew by their own admission that it should not have failed in the way it did.
Do you really think this guy will ever receive that kind of service should such trouble arise?
I think we both know the answer to that....

Rod


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