Posted by rrlund on March 24, 2011 at 12:05:23 from (207.241.137.116):
Any of you guys want to try to defend Deere or the dealer here,go right ahead and try. It happened again. The clutch went out in the 1020 yesterday,so I got it split,called the dealer at 3:30PM,ordered a clutch,throw out bearing and pilot bearing. I sent the flywheel and pressure plate with my son to Lansing this morning to have them resurfaced. Didn't sound promising for them,but he said he'd see what he could do. He called back and said they managed to save them,they were done. So I called the dealer,yup,your parts are here. Drove an hour to get there,the guy who waited on me wasn't the one who I'd talked to on the phone both times,so he comes out with a pilot and throw out bearing. I asked him where the clutch was? He said looks like that all that was ordered. Finally the guy who I'd talked to came in. He said that's was all I ordered. Meanwhile,the guy waiting on me is in back talking to the parts manager. He comes back out and tells me that clutch isn't even available through Deere anymore. Discontinued,for an American made tractor that was built up through the early 70s! It's only available through A&I and it'll take til next Thursday to get it! I paid them the $89 for the 2 bearings and told them to forget it,apologized to the guy waiting on me for what I was about to say since it wasn't his fault then finally told them what they could all do with the place and the brand. Told them I was going to find a Massey or a New Holland because I couldn't take any more of this BS. I know it's not just me,because while I was standing there,the guy who supposedly ordered the stuff was talking to one their OWN guys out in the shop on the two way. The mechanic wanted to know where the rest of HIS parts were that he ordered Monday. Said they weren't all there. This guy did the same thing to him. Claimed that was all he ordered. Any of you stupid enough to buy this green paint anymore just for the name,when the junk is made in God knows what foreign country,GOOD LUCK a few years down the road when you look for parts. TODAY WAS THE LAST STRAW BETWEEN ME AND DEERE!
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