Posted by Greg1959 on April 13, 2014 at 18:23:56 from (69.176.13.178):
Broke off a wheel stud on a utility trailer. Drove the head out of the hub and took the pieces, including the nut, to AutoZoned. Told the clerk that I need a wheel stud and nut. I placed the pieces on the counter.
He asked "What year and model"? I told him it was a homemade trailer and I have no idea what the axle came from. He said "Well, I can't help you without year and model".
I ten asked him ""Why can't you just use a set of calipers and measure the neck then go back and find one that fits". He just looked at me kinda dumbfounded.
I then asked if I could go back and find the part. He said "No, only employees are allowed in back".
I picked up my pieces of the stud and said thanks and left.
What the heck is so hard for someone to go back and match parts.
I have encountered this problem multiple times while fixing older tractors and implements.
i.e. I needed a 1/2" petcock for a radiator drain. Went to auto store, told them I needed 1/2" petcock valve. They asked what is make and model? I said a 1957 tractor. Their response...wait for it...."We don't carry tractor parts".
For pete's sake, what is wrong with some people. I could go back and find the part I need much faster than trying to explain to these clerks what it is used for.
Sad part is...most of these clerks that have told me this is in the 50 to 60 year old range.
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