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Your Experiences with IH Parts Dealers?
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Posted by rumplestiltskin on April 19, 2006 at 14:55:11 from (63.168.29.41):
What kind of experiences have you had with your local IH parts dealers? I stopped in at mine (near Sparta, MI) several years ago. As I waited for about five minutes, the two guys behind the counter shot the bull with each other without even acknowledging me. I figured they didn't need my money, and walked out. I finally decided to give them another chance a month or so ago. There was one customer ahead of me at the counter. He was plenty hot because he had called ahead to make sure his parts were in, before making the LONG trip to pick them up. When he got there, you guessed it -- no parts! I figured I would order a minor part (priced at about twice what it should be) to see what kind of job they would do. That was on a Saturday, and they told me the part would be in the following Friday and they would call me. Well, that Friday came and went -- and then some -- and no call. (If they're waiting for me to call them, they're in for a long wait. I can easily substitute a reasonably priced part from another vendor.) Two questions: 1 - How have your dealers behaved (good, bad, ugly)? 2 - Are there any dealers in/near western Michigan who are on the ball?
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