Posted by mkirsch on May 07, 2014 at 04:29:31 from (65.199.189.6):
All you whiners who complain that the guy behind the counter at your local Autozone, Advance, Oreilly's, etc. can't find you a part without a make, model, and year need to just shut up and be happy with how good you have it.
The slider pins on the right rear brake on my 2003 Chevy Silverado 1500 siezed and burned up the inside brake pad. It was down to metal-on-metal.
I've changed these brakes 5 times over the last 11 years, and I've always had a problem getting the brake pad hardware kit from Advance/Autozone/NAPA. None of them have the right kit.
I've always been able to find something close enough at Autozone, but not this time. This time they gave me two different kits which weren't even close.
Ok, I'll go to the Chevy dealer and get the right part.
I walk in, and ask for a rear brake pad hardware kit for a 2003 Chevy Silverado 1500 2WD extended cab with 4.8L engine...
"Sorry sir, we can't look up the part for you without the VIN."
The VIN??? Seriously? You are a CHEVY dealer. You have a distinct advantage over the chain parts stores by only having to support ONE brand of vehicle! You can't just look up what the options are and let me visually verify it's what I need?
"No sir, we can't look up the part for you without the VIN."
The truck is up on jack stands at home, of course, so I had to go home and call in the VIN. Then I wait on the phone for 10 minutes while the lady who works the parts counter gets the "parts guy" to talk to me to see what I wanted.
Of course, they don't sell just the hardware kit. It only comes with the brake pads.
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