Posted by phillip d on December 25, 2009 at 06:31:23 from (142.176.115.7):
In Reply to: Re: New Purchase posted by Bill Koch on December 25, 2009 at 05:24:21:
Funny how when the personal insults come out,the regular user names go missing isn't it?Stopping payment may have been on the edge,but if you didn't get what you payed for than it's your call.I have no doubt they will make things right very quickly before there are any hours put on it.Is this a dealer you've previously dealt with?Do they have a pretty decent previous service record with other customers to your knowledge?We got a new M125X Kubota last year with a loader,all the books were in the poutch and still are beside the seat,and the loader manuals were in the loader support tube inside inside a cover.There was just abit more than enough fuel in the tractor to get it off the float,but they didn't guarantee me $100 bucks worth of fuel in it,gotta pay for the fuel one way or another,no point in paying extra for their highway fuel when I can buy off highway fuel cheaper.I would suspect if this is the first time you've had dealings with them,it's on abit of a bad foot at the moment,you aren't happy with them right now,after they fix it,hopefully they don't hold a grudge in the future.I do think you were right,they may not see it that way unfortunately.If worse comes to worse,find a new dealer to service it and get parts,filters from till you trade it down the road.pd.
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